Retail agents, by category.
Shopper support, catalog ops, omni-channel sales agents. Select the role you want to automate inside each category.
Also on Microsoft Marketplace
You can also find us on Microsoft Marketplace. Open a listing to see its details and plans.
About Retail AI agents
Retail AI agents act as store assistants for online and business buyers. This hub covers general e-commerce, fashion, furniture, grocery and quick commerce, and industrial distribution, where trade buyers look up parts by specification or serial number and see their contract price.
The agents work from live catalogue, stock and order data on platforms such as Shopify, Magento and WooCommerce, or your own commerce APIs and ERP. They track orders, handle returns and refunds within your policy rules, offer alternatives when an item is out of stock, and pass custom or engineered orders to your team with a complete brief.
To have engineers adapt these agents to your catalogue and systems, or build catalogue and listing automation alongside them, see hire an AI development team for retail automation. Our article on AI agents for retail customer service looks at where they help most.
Questions about Retail AI agents
Which e-commerce platforms do they work with?
Shopify, Magento, WooCommerce and custom commerce APIs for live catalogue and order data. The distribution agent reads account pricing and stock from your ERP.
Can they process refunds?
Within the policy rules you set, yes: they can start returns, generate labels and trigger refunds. Anything outside policy goes to a person.
Do they work on WhatsApp?
Yes. Product discovery, ordering and support run on WhatsApp alongside your website and app.
How do we start with a retail AI agent?
Pick the agent closest to what you need and book a call. We check the fit with your systems, run a pilot on one workflow with your own data, and test the agent against real requests before it goes live. If no agent fits, we build one: see AI agents.